Ledger Live Dashboard | Complete Crypto Control

Onboarding — clear steps for Ledger Live

The guide below is written to help you install Ledger Live, connect your hardware device, and understand the login and approval flow. Read each step, verify prompts on your device, and follow best practices for backups and updates.

1

Download safely

Visit ledger.com or the official app store. Verify the URL and checksum when available.

2

Install Ledger Live

Follow the installer for your OS. Grant permissions only after confirming the source.

3

Set up device

When initializing a new Ledger, create a strong PIN and write the 24-word recovery phrase on paper. Keep it offline.

4

Connect & unlock

Plug the device in, enter PIN on the device, and open Ledger Live. The app will request a secure connection which you must confirm physically.

5

Approve operations

Transactions and permissions are approved on-device via physical buttons — always verify addresses and amounts on the device screen.

6

Manage apps & updates

Use Ledger Live Manager to install coin apps and keep firmware and app versions up-to-date after checking release notes.

Practical tips

Never enter your 24 words into a website, email, or chat.
Use a dedicated, secure computer when possible and keep software patched.
Consider a passphrase only if you understand recovery and secrecy implications.

Troubleshooting

Most issues can be resolved with a few checks. If a problem persists, consult official support channels.

Device not detected

Try a different USB cable/port, ensure the device is unlocked, restart Ledger Live, and check OS permissions (e.g., drivers on Windows).

App errors

Update Ledger Live to the latest version, clear the app cache from settings, and reinstall if needed. Do not share recovery information while troubleshooting.

FAQ

Does Ledger Live store my private keys?

No. Private keys are securely stored on the Ledger device hardware and never leave it. Ledger Live requests signatures but does not hold private keys.

Can I use Ledger Live on multiple computers?

Yes — Ledger Live can be installed across devices. Accounts appear when your Ledger is connected and unlocked. Always verify the app source before installing.

What is a passphrase?

A passphrase is an optional extra word or phrase added to your recovery to create a hidden wallet. If you use one, store it separately — losing it means losing access to that hidden wallet.